Package Handling Policy
Clients must complete the payment before opening the package upon delivery.
Exchange & Refund Policy
Discounted Items: Eligible for exchange only.
Credit/Debit Card Payments:
Details to be filled based on your terms.
Cash on Delivery (COD) Payments:
Details to be filled based on your terms.
Shipping Fees
Exchange: 150 EGP
Refund: 200 EGP
Return Timeframe
Returns must be initiated within 14 days from the delivery date.
Return & Exchange Conditions
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Items must be in their original packaging
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Items must be unused and free from any signs of wear